On 12 October, at 6.30 a.m., the Emperor's post at Deep Harbor, which had been upgraded for seven years, became operational. The Shenzhen port office issued its first day of October 13th: from 6.30 p.m. to midnight, 795 thousand people entered and left the country, 4.13 million of them and 38.2 million of them; ................................................................................................................................ Data prove that the port has a significant human flow, but it cannot automatically prove that each person needs only the official “five minutes”. In contrast to Ms. Wong, the first inbound passenger from the Mainland, who completed a document check in 44 seconds, the South China Morning Post visited on 12 October to record the confusion of some drivers in waiting and operating the new facility. The simultaneous smooth and wait-for-work at the same port is the entry point to understand the practical use experience of large-scale public works.
原始来源 · ka.sz.gov.cn深圳市人民政府口岸办公室:10月12日首日7.95万人次、0.8万辆次ka.sz.gov.cn ↗Shenzhen News Network reported that a Huang passenger who returns to Shenzhen from Hong Kong every day on the first day of his visit indicated that he had had to pass two checkpoints in the deep harbour, and was now in line only once to complete the formalities. The agencies responsible for cooperation in the identification of corridors have 134 shortcuts and 68 manual access points; The vehicles are also equipped with 28 “Five in One” cooperation to inspect the driveway, which concentrates the processes of five agencies: Shenzhen Customs, Shenzhen Border Review, Hong Kong Customs, Hong Kong Health Department and Hong Kong Immigration Department. Mr. Tan, a cross-border bus driver, said that it took about three minutes to pass through the new driveway for the first time, a significantly shorter time than the previous two parking inspections. These are experiences of time, object and specific processes that are far more testable than what is generally called “a big acceleration”.

Two minutes, five minutes, 44 seconds. Not the same process.
The passenger gate completes 44 seconds of the document and biological information verification, the vehicle stops for about three minutes, the official caliber walks for about five minutes and driving for about two minutes, which are different stages and different statistical conditions. Traffic access before passengers enter the building, the inside foot route, waiting lines and traffic diversions do not necessarily count for the ideal time-consuming identification. When vehicles encounter equipment that is unfamiliar, the driver does not know how to operate or the peak, it is even more difficult to directly equate policy objectives with door-to-door travel.

The first-day live interview with the South China Morning Post revealed that some private car drivers felt that the new port was waiting longer than expected and commented on the equipment and markings; The public transport access area was then relatively free. Shenzhen News Network and Port Office, for their part, consider the first day to be a smooth and stable operation, without a large-scale and long-term congestion. The two records do not necessarily conflict, as the interviewee, the route, the time frame are not consistent. To demonstrate the efficiency of the system, the average, 90 percent and maximum clearance times for different vehicle types and categories of passengers should be published in the future, rather than providing only selective and smooth customs clearance stories or complaints.
原始来源 · scmp.com南华早报:皇岗口岸启用首日部分驾驶者排队与旅客反应scmp.com ↗Facilitation of dual inspection and responsibility for data flow
In July 2026, the new arc-shaped building at the Emperor's port was taken off the outer surface of the building, which had not yet been officially opened. The new building, with a total area of approximately 68197,000 square metres, is located at a purely hotel checkpoint and has been designed to pass 200,000 times in the near future. Hardware is large and the real decision is to make it easier to access a few less visible legal and data channels. The Hong Kong and Hong Kong sides announced on 9 October that, with the approval of the State Council, Hong Kong port district at the Royal Post and the relevant areas were subject to Hong Kong law as of 31 July. The new “cooperative inspection, one-time release” allows administrative procedures to function in tandem, without merging the two law enforcement agencies or the responsibility to protect the information.
原始来源 · china.caixin.com财新:2026年7月皇岗口岸外观与设施背景资料china.caixin.com ↗原始来源 · info.gov.hk粤港政府皇岗口岸启用及香港口岸区司法管辖公告info.gov.hk ↗The Governments of both places now need to explain which authorities collect the passenger faces, fingerprints, documents and health declaration information, whether the parties retain the same data, what the duration of the retention and access rights are, and how passengers are consulted and complained about after they have made a identifying error. The objective of a more rapid identification is a reasonable policy, but who can correct the wrong judgement made by the machine or person, also determines the quality of public services.
The Hong Kong Government has previously organized joint command and exchange mechanisms, including the Police, Immigration Service, Customs and Transportation Department, to address the traffic pressure on the day of its introduction. The Shenzhen Port Office first published 795 000 and 88,000 vehicles on 13 October, providing a baseline for the follow-up assessment, but the waiting and irregular processing records were not available on an hourly basis. Any real improvement should be analysed in a way that compares one month to one season with historical statistics at the old ports.
原始来源 · news.gov.hk香港政府口岸启用联合指挥安排news.gov.hk ↗(a) A few minutes of savings can be added to the quality of life for residents who travel to and from the deep harbour to attend school, to work and to care for their families; For drivers who still have to wait long enough, the average cannot replace their own experience. The new port is not just a national project demonstration but also a large cross-border public service with the public able to monitor if authorities are to proactively publish reciprocated service data.

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